Denmark: Contract and Supplier Relations Management

The aim of this course is to provide participants with:

• A clear understanding of main supplier relations management methods, taking account of legal, ethical and relational issues
• Essential contracting capabilities, including approval and contractual relationship management methods
• Methods to manage risks, disputes and potential conflicts in the procurement and contracting processes
• Effective contract performance and quality monitoring schemes

By the end of the programme, participants will:

• Describe the main types of contractual relationships that might be formed with suppliers and the appropriate use of each
• Develop successful commercial relation-ships with prospective suppliers
• Identify key stakeholders in a procurement exercise and be able to develop effective relationships with them
• Apply effective performance and quality monitoring methods
• Manage risks, disputes and potential conflicts during contracting and procurement
• Understand the importance of ethics and integrity in procurement and how to act in an ethical manner

Programme Topics:

• The principles of effective procurement and the procurement process
• Why we need to form relationships with suppliers in the general supply market
• Essential risk assessment and risk management methods
• How to benefit from our importance to suppliers
• What is a contract? Legal, business and relational issues
• Types of contractual and commercial relationships
• Engaging and relating to stakeholders during contracting and procurement
• The purpose and process of contract approval
• How to manage and communicate with bidders and suppliers after contract approval
• Performance and quality management
• Key Performance Indicators (KPIs)
• How to manage contractual reviews, disputes and potential conflicts
• What is integrity and ethics in contracting and procurement?
• Best practices when dealing with suppliers

To register for this course please click on the link below;

http://www.iapso.org/training/courses.asp?id=413&course=23

To read more about UNDP Procurement Training please click on the link below;

www.undp.org/procurement/training